Overview

Responsibilities:

Payroll administration:

·         Ensure that pay runs are conducted as specified and agreed in the annual payroll calendar (for Singapore & Malaysia payroll & administration)

·         Capture all data required in order to calculate payroll data for all employees (for Singapore & Malaysia)– new starters, leavers, absences, overtime, sickness, contractual changes, bonuses, commissions, expenses etc.

·         Distribute payslips

·         Track payroll errors so that system corrections can be made as needed

·         Contribute to maintaining and updating all payroll processes

·         Deal with employee salary, time management and payroll related queries

HR administration:

·         Provide a professional, end-to-end, HR Administration service to support employee lifecycle procedures and processes that are considered as adding value, measurable, directly tied to business objectives and aimed at increasing employee success and satisfaction

·         Ensure employee data is accurate at all times: update relevant systems and maintain employee files in accordance with Data Protection regulations

·         Support the administration of employee benefits, health insurance, life assurance and pension schemes

·         Administer time, attendance and leave requests

·         Prepare all documentation, ready for signature: offer letters, contracts, amendments, reference letters

·         Respond to employee requests – ensure that all advice provided is consistent, aligned with business principles, policies, procedures and current local legislation; know when to escalate

·         Take part in maintaining procedures, policy manuals, employee handbook, an FAQ knowledgebase and other reference materials to assist in answering employee/manager inquiries and resolving issues

·         Support annual HR processes according to the global HR Strategy: People Review, Performance Appraisals, Salary & Bonus Review – address issues that require the involvement of the HR Shared Service Centre team

·         Provide support for the organisation of training

Requirements:

·         At least Bachelor Degree in HR or any related study

·         Hands-on, pragmatic, business and solution-oriented – takes initiative, accepts accountability and has a sense of urgency

·         Energetic, with a high sense of initiative, drive and self-motivation – ability to work independently, deal with multiple tasks and tight timelines, and prioritise

·         Natural team player, with excellent interpersonal and communication skills, and a high level of assertiveness

·         Open and willing to embrace change and to learn

·         Detail-oriented, with excellent organizational skills

·         Practical, in-depth knowledge of HR administrative procedures

·         At least three years of customer-facing experience in an HR/ payroll administrative or support role, in a high-volume, fast-paced, multi-cultural work environment

·         Solid understanding of HR processes and systems, particularly payroll-related, and of Employment Law – ability to put knowledge into practice

·         Experience in payroll using EasyPay software will be added as advantage

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