Overview

Position Title: Invoice Coordinator (Mandarin Speaker)

Company Nature of Business: Logistic/Shipping

Location: Kuala Lumpur (Nearby public transport – LRT/MRT/KTM/Monorail etc)

Salary Offer: RM2,800 – RM3,500

Responsibilities:

-Complete a basic check on all invoices including delivery note, products and quantities supplied, prices, charges, discounts, etc…
-Liaise with the respective Customer Services regarding missing customer terms and prices and with the supply chain for missing or doubtful delivery notes, quantities, costs and charges
Match the relevant delivery receipt note to the invoice when applicable
-Match the relevant supporting documents for cylinder invoices
-Coordinate and control dispatch of electronic invoices to assigned customer portfolio as per guidelines provided by Customer —Services and within the set performance timeframe
-Send manual invoices to printer in local Customer Services as soon as the invoices are correct and ready for dispatch in order to minimize the invoice lay days
-Provide first point of contact for Customer Services with regard to missing invoices and copy invoice requests
-Escalate to Invoicing Manager and respective Customer Services problems related to electronic invoices dispatch failure and late invoices /delivery receipt notes
-Follow up complaints/non compliances through improvement/complaint system in place
-Create manual KRW invoice based on customer’s requirements and dispatch to them within agreed timescales
-Manage the timely and effective customer data management
-Cooperate with Credit Controller and Order team so that invoice issues are resolved smoothly
-Perform and liaise with customer to issue Korean and Revert Tax bills
-Respond promptly and completely to both client and internal enquiries
-Undertake account information to internal departments (ex; Sales Lists, Aging report)
Requirements

-3 years of formal education in business/economics or finance studies or relevant working experience
-Fluent in English and Mandarin – both writing and speaking and listening – due nature of works
-Good planning and organising skills
-Good analytical skills & attention to detail
-Ability to systematically work independently and in a team, encouraging and respecting the contribution of others and volunteering information and ideas
-Able to meet deadlines through good time management and allocation of priorities
-Computer literate