Overview

Position Title : License Coordinator – Chinese Candidate

 

Duty and Responsibilities

 

Job Description:

To coordinate the creation, control, distribution and support of all customer license requests to meet field operational requirements.
To coordinate the receipt of evidence for license renewals and upgrades.
To ensure availability of licensing service meets field operational requirements.
To maintain database for all licensed customers and Internal-Use equipment.
To assist FXAP product marketing to ensure full recovery of all license fees and royalties.
Requirements

·         Effective communication and leadership skills.

·         Minimum 18 months experience within a Call Centre environment.

·         Troubleshooting and problem solving experience, preferably in a hands on environment providing first level technical/licensing support.

·         High level of proficiency in all Licensing related systems and procedures.

 

 

Other information

 

Type               : 1-year contract (Renewable based on performance)

Shift                : Start from 6am (Weekdays only)

Salary Range: RM 2800 – RM 4000