In this role you will be responsible for:

·         Plan and check service schedules via in-house system

·         Manage and train service staff in order to improve the service quality

·         Make sure team members provide quality and timely services as per scheduled

·         Carry out regular quality assurance checks on completed services by spending 20% of available Supervision time on quality assurance checks

·         Perform quarterly field attachment with team members

·         Prepare and present weekly report on team members’ review


The ideal candidate will possess:

·         Minimum a Diploma in related discipline of studies with proven track record in managing staffs

·         Possess good interpersonal, communication and people skills

·         Mature and able to manage a team of 10 members

·         Positive, result oriented, has good drive and initiative

·         Computer skill is essential

·         Willing to travel to client places

·         Keen to take Goods Delivery License (GDL) if shortlisted

·         Required valid driving license because driving is part of the job requirement for this designation

·         Possess own vehicle, is a Malaysian or hold a relevant resident status



Highly Desirable:

Excellent planning, management and supervisory skills
Ability to do multitasking job
Versatility to build rapport with people at all levels
Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication.
Commercially focused acumen
Rewards and Benefits

·         Attractive base salary and contractual bonus

·         Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident

·         Out-patient & Specialist Coverage

·         Dental & Optical Coverage

·         Additional Retirement benefits

·         Staff Purchase Plans

Interested candidates, please send resume to syazwani@crestforce.net or contact 012-280 1831